play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9712689917
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you're logged in. This convenient login method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To complete this process, first ensure you have a stable internet connection. After verifying your connection, click "send OTP" and wait for a strong signal to come through. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. Once you've installed the updated app, you can easily log in and start playing. This should resolve any issues you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible from earnings made through gaming activities. Bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit the KYC details in this app, including your Aadhar card, UPI, and bank account information. This will ensure the necessary information is saved for future use. Failure to complete these details may result in incomplete or delayed processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services take users anywhere from 30 minutes to 3 hours to complete a process. However, some users may experience delays with payment processing, potentially waiting up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are not available for withdrawal by anyone other than the player. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you can view the status of your withdrawal request. If it's still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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